FAQs

Easy peasy, if you’ve got a business and would like to purchase wholesale, fill out this  form here. 

In stock inventory can be purchased online through Faire here. Once we receive your order, we will ship it out within 2-3 days. If you are looking for volume discounts, please email us at hello@thegoodtee.com

We are not doing customized products at this time.

We are not able to print on orders under 250 pieces. If you are able to preorder and book a season ahead (wait times vary from 3-4 months), we can create the magic.

We are not custom manufacturing at this time.

Our products are made so you can DIY your own brand just by ripping out the back neck label and choosing to sew in or print your own brand name. Our hang tag is also customizable, so you can save on tag costs. 

We do! You can either place orders directly via Faire here or we also use platforms such as Tundra, Drop Commerce and Spocket.

Effective May 13 2024

All sales made on The Good Tee website are considered final. We are currently working on restructuring the company. 

Thank you for your understanding and patience.

We want you to feel good before placing a bulk order. When you sign up with an account, you can purchase samples at a discounted rate.

Orders can be placed using a credit card.

We can ship internationally if you place your order on Faire here.

Costs vary based on location, method of delivery, dimensions and weight of the box(es). We need to pack the order to provide the total cost of shipping. Once the order is packed, we’ll send over a final invoice.

We offer exchanges within 60 days of receiving your order. If you're not satisfied, we also gladly provide refunds/exchanges or store credits past 60 days. Follow these simple steps to return or exchange:

Step 1: Fill out the return authorization form here  and email it to hello@thegoodtee.com.

Step 2: We will reply with a return authorization. Ship the item(s) back with the return form.

Shipping costs are non-refundable. You can either:

• Purchase a prepaid shipping label from us for $10 (deducted from your refund), or
• Use your own shipping provider. We recommend using a trackable service or purchasing shipping insurance. We will reply with a return authorization.

Please ensure that all returned items are unworn, unwashed, and have the original tags attached. We inspect all returns, and items that do not meet these conditions will not be eligible for a refund or exchange.

Step 3: Securely package the item(s) and attach the prepaid label or your own label. Retain tracking information, as we're not responsible for lost shipments.

Please mail the package within 60 days of receiving return instructions to qualify for a full refund. Otherwise, you'll receive store credit. 

Step 5: Upon receiving your return, we’ll process a refund (excluding shipping fees and the prepaid label cost, if applicable) to your original payment method.

 More information can be found here

Yes, The Good Tee ships internationally! We offer multiple shipping options to ensure your order arrives safely and on time. All orders are shipped from Toronto. For more details on shipping methods, please visit our shipping page. For shipping estimates and transit times, feel free to contact us at hello@thegoodtee.com.

All gift cards are final sale. They are non-refundable, non-redeemable for cash, and not for resale. They are a non-negotiable instrument and cannot be replaced if lost or stolen. We reserve the right to cancel said card at any time if obtained illegally or through fraudulent means.

Refunds in full or for the difference in exchanges are returned to the original gift card, or if not possible, transferred to a new gift card.

Gift cards have no additional processing fees, and never expire. Gift cards are reloadable. Taxes are charged on purchase of goods with a gift card, not on the purchase of a gift card. Discounts/promo codes may not be applied to the purchase of gift cards. If used, we reserve the right to cancel the order.

You can find our shipping estimates here. Orders over $150 and it’s free in North America! International orders over $250 ship for free.

 If an item is listed as “pre-order,” it means that we haven’t received it into our warehouse yet. As soon as we receive it, we will ship it out to you. Please note that if any part of your order contains a pre-order item, we will wait until your entire order is available to ship before we send it out to you. The estimated ship time should be listed on the product page.

All orders ship from our warehouse, Ship Simple located at Unit 3, 4100 Chesswood Drive, North York, ON M3J 2B9.

Our unisex sizing is a modern fit. Take a peek at our size guide for more information here.

All our t-shirts are preshrunk, meaning they undergo a controlled process during manufacturing to minimize shrinkage. Because it is a natural fibre, other elements such as moisture, agitation and high heat can cause the garment to shrink. The fibers relax after it has been worn so it ends up back to where it was before you washed it.

A good tip!: Wash your garment in cold water and line dry them to  avoid the high temperatures and agitation.  It will help to minimize shrinkage!

You can go directly to the product you purchased. If you can provide a picture, size you bought and height, it helps other customers as well with purchasing  decisions and helps us improve whenever needed. Thanks for the love!

Conventional cotton uses 16%-25% more pesticides and herbicides than any other crop. Some of these chemicals are among the most deadly in the world. On the other hand,organic cotton is the best choice for people with sensitive skin, allergies, and chemical sensitivities.  Not only is our fabric made from organic cotton we also use only eco-friendly dyes and azo-free dyes.  We currently use low-impact dyes.

Yes we are and we’re super proud! ! The Good Tee became a Certified B Corporation in 2020. B Corps are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. 

We recently recertified and are proud to have improved our score to 114 points! To learn more about our certification and impact report, check out our B Corp profile . 

Fair trade
By definition is trade between companies in developed countries and producers in developing countries in which fair prices are paid to the producers. 

Fair Trade Cotton
Cotton, like coffee, is a commodity and is the most widely used natural fibre in the textile sector. Production is dominated by industrial-scale farms in a handful of countries whose governments can afford to protect their markets with subsidies. This means that millions of small-scale farmers in places like West Africa and India are often unable to effectively contribute to supply chains, or earn enough to cover their costs of production, let alone make a living income. It has been reported that for over a decade there has been mass cotton farmer suicides linked to major debts incurred by Monsanto and BT Cotton, and among other reasons such as debt, health issues, and use of chemical fertilizers and much more. 

When you see the FAIRTRADE mark on a garment it means that the cotton has been sourced from a Fairtrade certified manufacturing  organisation. It has also been produced in a fully certified supply chain where there is full traceability of the cotton from seed to shelf. The Good Tee is so proud to be Fair Trade Cotton Certified.

From seed to shelf, our organic cotton fabric is made with love in India. We manage the entire supply chain, from buying the yard, knitting and dying, and washing to ensure we create and provide the best quality.

Our designs are all created in Canada, where we then work closely with our garment factories in India who turn our ideas into the comfiest fashion basics in town. 

You bet! Female founded and privately owned.

You bet! Check out this page here.

We want to work with affiliates who are aligned with our core values-ethical, sustainable and responsible.  Drive traffic from your site to ours. You'll earn a 15% commission on every purchase made by the customers you refer. Apply to our affiliate program here.

We love working with designers on a positive mission. Check out the program here.

We love hearing from new bloggers.You can reach out to hello@thegoodtee.com and let us know what you have in mind.